| Email
Configuration Instructions: |
 |
 |
We
realize that many people are unfamiliar with how to
adjust the settings on their computers to allow them
to send, receive and back up email. Below are some easy-to-follow
instructions designed for the most popular email programs.
Please
review our Policy
& Disclaimer prior to using these instructions
for configurations.
If
you still need assistance, please complete the webform
in the Still Need Help
section at the bottom of this page or call us at 662.280.5102. |
|
|
|
| Case
Sensitivity |
|
| Our
web server is case sensitive and because of this, we limit client
email addresses to dashes, underscores, numbers and lower cased
letters only. When you are setting up your email account in
whatever program you prefer, be sure that you type your entry
information in lower-cased letters. |
|
| POP
Settings (Incoming Mail) |
|
| This
setting points to your Incoming Mail or POP/POP3 server address.
It will always be in the following format: mail.yourdomain.com |
|
| SMTP
Settings (Outgoing Mail) |
|
| This
setting points to the Outgoing Mail or SMTP server address of
your Internet Service Provider or ISP. Following are SMTP addresses
for the most commonly used ISP's: |
|
| AOL |
smtp.aol.com
or send mail in program while signed onto AOL (port
587) |
| AT&T
Broadband |
mail.attbi.com |
| BellSouth |
mail.bellsouth.net |
| ComCast |
smtp.comcast.net |
| Compuserv |
smtp.compuserve.com |
| Earthlink |
mail.earthlink.net |
| MindSpring |
smtp.mindspring.com |
| MSN |
smtp.email.msn.com |
| NetZero |
smtp.netzero.com |
| PeoplePC |
smtp.peoplepc.com |
| Road
Runner |
smtp-server.midsouth.rr.com |
|
|
| Eudora |
|
| IF
YOU ARE RUNNING THE WIZARD |
| Step
1: |
Open
Eudora |
| Step
2: |
Create
"NEW ACCOUNT" |
| Step
3: |
Click
"NEXT" |
| Step
4: |
Enter
"NAME" |
| Step
5: |
Enter
"EMAIL ADDRESS" (joe@yourdomain.com) |
| Step
6: |
Click
"NEXT" |
| Step
7: |
Enter
"LOGIN NAME" as your full email address (joe@yourdomain.com) |
| Step
8: |
Enter
"INCOMING SERVER" (mail.yourdomain.com) - POP |
| Step
9: |
Click
"NEXT" |
| Step
10: |
The
Outgoing Server information will already be filled in.
Leave "ALLOW AUTHENTICATION" checked. |
| Step
11: |
Click "FINISHED".
|
|
|
| IF
YOU ARE SETTING UP FROM THE MENU |
| Step
1: |
Open
Eudora |
| Step
2: |
Click
on "TOOLS", then "OPTIONS", and then
"GETTING STARTED". |
| Step
3: |
Enter
your "REAL NAME" - (Joe Smith) |
| Step
4: |
Enter
your "RETURN ADDRESS" (joe@yourdomain.com) |
| Step
5: |
Enter
information for "MAIL SERVER" - incoming- (mail.yourdomain.com) |
| Step
6: |
Enter
"LOGIN NAME" - as your full email address (joe@yourdomain.com) |
| Step
7: |
Enter
"SMTP" - Outgoing - (SEE
SMTP) |
| Step
8: |
Click
"OK". |
|
|
| Microsoft
Outlook |
|
| Step
1: |
Open
Outlook |
| Step
2: |
Click
on "TOOLS" |
| Step
3: |
Click
on "E-MAIL ACCOUNTS" |
| Step
4: |
Select
"EMAIL" - Add a new email account |
| Step
5: |
Click
on "NEXT" |
| Step
6: |
SELECT
POP3 |
| Step
7: |
Click
"NEXT" |
| Step
8: |
Enter
"POP3" - Incoming - (mail.yourdomain.com) |
| Step
9: |
Enter
"SMTP" - Outgoing - (SEE
SMTP) |
| Step
10: |
Enter
"ACCOUNT/USER NAME" - as your full email address (joe@yourdomain.com) |
| Step
11: |
Enter
"PASSWORD" - (Previously provided to you by Web Brats) |
| Step
12: |
Click
"NEXT" |
| Step
13: |
Click
"FINISH" |
| In
order for your connection to be complete, please click
on the "SEND/RECEIVE" button at the top of your
e-mail screen. REPEAT this Step. |
|
|
| Microsoft
Outlook Express |
|
| Step
1: |
Open
Outlook Express
|
| Step
2: |
Click
on the "TOOLS" section located at the top of
your screen. |
| Step
3: |
Click
on "ACCOUNTS". |
| Step
4: |
Select
"ADD" under the Mail tab (which should automatically
be showing). |
| Step
5: |
When
drop-down menu appears, select "MAIL". |
| Step
6: |
Where
it asks for "DISPLAY NAME", type in your name
(or whatever you would like the recipient to see as the
sender of an e-mail from your address. |
| Step
7: |
Click the "NEXT"
button.
|
| Step
8: |
Next
it will ask you if you have an email address you would
like to use. Click the round circle to indicate yes, and
type in the exact email address. |
| Step
9: |
Click
the "NEXT" button.
|
| Step
10: |
A
page will appear with some text fields that need you to
enter some information. The POP3 option is automatically
selected, and should remain so. |
| Step
11: |
Enter
"POP" - Incoming - (mail.yourdomain.com) |
| Step
12: |
Enter
"SMTP" - Outgoing - (SEE
SMTP) |
| Step
13: |
Click
the "NEXT" button. |
| Step
14: |
Enter
"ACCOUNT/USER NAME" - as your full email address (joe@yourdomain.com)
|
| Step
15: |
Enter
"PASSWORD" - (Previously provided to you by Web Brats) |
| Step
16: |
DO
NOT CLICK ON THE "REMEMBER PASSWORD" BOX unless
you want others to be able to access your e-mails without
your permission. |
| Step
17: |
DO
NOT ENABLE THE PASSWORD AUTHENTICATION BUTTON. |
| Step
18: |
Click
on "NEXT"
|
| Step
19: |
Select
the "CLOSE" option. |
|
You should have a response
that says "You have successfully completed..."
(Future changes to this specific e-mail account may
not show this response)
In order for your connection
to be complete, please click on the "SEND/RECEIVE"
button at the top of your e-mail screen. REPEAT this
step.
NOTE: When logging on
to send and/or receive e-mails, the gray box that pops
up asking for your USER NAME is simply asking for your
e-mail name without the domain extension. For example,
the USER NAME in this case would be "joe",
and the PASSWORD being asked for would be the one provided
to you by Web Brats.
|
|
|
| Checking
Your Email through Web Mail |
|
| Step
1: |
Open
your Internet browser (MSIE, Netscape) |
| Step
2: |
Go
to http://www.yourdomain.com/squirrelmail/ |
| Step
3: |
Enter
"USERNAME" as your full email address - (joe@yourdomain.com) |
| Step
4: |
Enter
"PASSWORD" - (Previously provided to you by Web Brats) |
| Step
5: |
Click
the "LOGIN" button. |
| Step
6: |
Click
on the "IN BOX" icon to check your email |
| Step
7: |
Click
on the "COMPOSE" icon to compose an email then
click "SEND" to send it. |
| Step
8: |
Be
sure to click the log out link to sign out of Web Mail. |
|
|
| Backing Up Your Email in Outlook Express |
|
| Step 1: |
Open up Outlook Express. Go to File, Folder, Compact All Folders |
| Step 2: |
Wait while the folders compact (you will see a little window like this) |
| Step 3: |
Your folders will have been saved as a file with the extension ".dbx". To find them, go to the Start Menu, Search, For Files and Folders |
| Step 4: |
In the Search box (circled below) type "*.dbx". The star symbol is a wildcard - it means look for anything with the extension .dbx |
| Step 5: |
You may get a lot of files that come up. You don't need to back up all of them.
To see which files are the ones that you just compacted, go over to the right to
check the date modified field. (To move to the right, click on the bar at the
bottom - see the circle - and drag it to the left.) To sort the files by date,
click on the "Modified" bar |
| Step 6: |
See which files have been modified today. See what folder they are in. In
Windows 2000, this will be something like C:\Documents and Settings\(your
username)\ Local Settings\Application Data\Identities\(some ridiculously long
number)\Microsoft\Outlook Express. In Windows 98, it will be something like
C:\Windows\Application Data\Identities\(some ridiculously long
number)\Microsoft\Outlook Express. All the files you modified today should be in
the same folder with the same ridiculously long number in the folder path.
Remember that ridiculously long number |
| Step 7: |
Go to Windows Explorer, and find your files by following the folder path. For
instance, in Windows 98, go to the C drive, open the Windows folder, open the
Application Data folder, open the Identities folder, and open the folder that is
named by that ridiculously long number you remember. Open the folder Microsoft.
Copy the folder called Outlook Express. Copy the folder by right-clicking on it,
and choosing "Copy" from the menu that pops up |
| Step 8: |
Paste the folder to your zip disk (or floppy disk, or terra account, or wherever
you choose to back up your files.) Paste by right-clicking on the folder or disk
where you want to paste your folder, and choosing "Paste" from the menu that pops up |
|
|
| Still
Need Help? |
|
| Still
having problems setting up your email account? Complete the
webform below and a representative will be in contact with you: |
|
|
| |
